Support for families of volunteers in Ukraine.
When a loved one is serving in Ukraine, finding reliable information and support can be difficult. We help families understand their options and find appropriate guidance.
Confidential
Practical guidance
Support for families
When communication stops, families need somewhere to turn.
When a volunteer serving in Ukraine goes out of contact, their family can be left worried, confused and unsure where to seek reliable information. Finding the right organisation, understanding official procedures and knowing what steps to take can be difficult, especially during an already frightening time. Ukraine Volunteer Family Support is a proposed portal designed to make that journey easier. Our vision is to bring together reliable guidance, relevant official contacts and practical support pathways in one accessible place, with the long-term aim of helping families navigate enquiries and access appropriate assistance for their loved ones.
Information & Family Guidance
One trusted starting point for families seeking reliable information, official contacts and clear guidance when a loved one serving in Ukraine is missing, injured, captured, out of contact or facing another serious situation.
Case Support & Coordination
A proposed pathway to help families understand what is happening, identify the relevant authorities, prepare enquiries and navigate complex cases involving missing persons, injuries, captivity, deaths, identification and repatriation.
Practical Support & Follow-through
Guidance through paperwork, available support services, next steps and communication with relevant organisations, with the long-term aim of helping families track enquiries and understand what to do next.
How It Works
Getting started should be straightforward. Here's what happens when you contact us.
Send an Enquiry
Tell us what you're looking for help with. Share only the information needed to explain your request.
We Review Your Request
We review your enquiry and explain what guidance or support we may be able to offer.
Understand Your Options
We explain the next steps and, where possible, point you towards relevant services or organisations.
Independent. Human. Supportive.
When someone volunteers far from home, the uncertainty can affect the whole family. Loved ones may have questions, struggle to find reliable information, or simply need to know where to turn. Ukraine Volunteer Family Support helps families of volunteers serving in Ukraine find practical information, understand available support options, and locate appropriate sources of assistance. Behind every volunteer is a family, partner, child or friend who cares about their wellbeing. Distance and uncertainty can be difficult; clear information and compassionate guidance can help families feel less alone and better prepared. We want families of volunteers to feel recognised, informed and supported, wherever they live — making useful guidance easier to find, without promising outcomes we cannot guarantee.
Answers, when you're miles apart
