Behind every volunteer is a family who cares.
Making support easier to find.
When your loved one is far away in Ukraine, sorting through information alone is stressful. We cut through the confusion and point you to the reliable guidance and practical help you actually need. We help families and loved ones of volunteers serving in Ukraine find relevant information and understand where to seek assistance. Our work focuses on: Providing practical information and guidance. Helping families identify relevant organisations and support services. Sharing information about appropriate communication options. Directing enquiries to suitable sources where possible. Helping families understand where to seek reliable information about volunteer status.
Clear information. Practical next steps.
Every family's circumstances are different. We aim to understand the question, explain the information available and help identify a sensible next step. Whether you need general guidance, information about communication or help finding an appropriate organisation, we want to make the process easier to understand. We do not promise outcomes that are outside our control.
Clear next steps
You'll always know exactly what happens next and who to reach out to for answers.
Support matters to the people waiting at home, too.
Volunteers may also want their families to know where to find useful information and guidance. We aim to help volunteers understand the support information available to their loved ones and encourage clear, appropriate communication wherever possible.
A future where no family feels left without somewhere to turn.
We're building a lasting network for families of international volunteers in Ukraine, with secure support that grows as needs evolve.
The principles behind everything we do.
Honesty: We communicate openly and do not make promises we cannot keep. Respect: Every family deserves patience, dignity and understanding. Privacy: We treat personal information carefully and explain how it is handled. Compassion: We recognise that every family's circumstances are different. Responsibility: We aim to share useful information and direct people towards appropriate sources. Clarity: We explain information in straightforward language.
01
Compassion first
We understand the worry of a distant loved one. Every inquiry gets a kind, human response.
02
Straight answers
We never sugarcoat or guess. If we don't know something, we say so and find out.
03
Privacy
Your family's information stays protected. We only share details with verified parties.
04
No judgment zone
Every family's situation is different. We listen first and offer help without assumptions.
You don't have to figure everything out alone.
Tell us what you need, and we'll guide you to the right support. Your details stay private and secure.